You can book a ride through our website, by phone, or directly at one of our locations. Our website provides the most convenient and fastest option.

Our drivers strive to arrive as quickly as possible. The waiting time depends on availability but is always kept to a minimum.

The fare prices are based on the distance traveled and the duration of the ride. However, there are fixed rates for specific routes and special services.

Yes, you can book rides in advance through our website or by phone. This is ideal for airport transfers or important appointments.

We accept cash and major credit and debit cards. Additionally, in many regions, you can also make online payments through our website.

Yes, we have a loyalty program that offers exclusive benefits and discounts for regular customers. Information about this program can be found on our website.

All our drivers are fully licensed, and our vehicles are comprehensively insured to ensure your safety during the ride.

Yes, after completing the ride, you can obtain a receipt through our website or upon request from the driver.

Yes, our customer service is available around the clock. You can reach us by phone or email to address any questions or concerns.

You can leave your feedback through the mobile app or on our website. We appreciate your feedback to continuously improve our service.

Yes, you can cancel a ride. Cancellation policies may vary depending on the region. Please check the details on our website or contact our customer service.

Yes, we offer airport transfers and other special services. You can book these directly through our website or by phone.

Our drivers undergo a rigorous selection process and receive comprehensive training. We prioritize professionalism, safety, and customer service.

We have implemented comprehensive health and safety protocols to ensure the safety of our passengers and drivers. This includes disinfection measures and contactless payment options.

There are usually no additional fees for standard baggage or passengers. However, if you have special requirements, we recommend clarifying this before the trip.

Our rating feature allows passengers and drivers to rate each other. This contributes to the safety and quality of our services.

In some regions, our service provides the option to select a preferred driver if available. Please note that this depends on driver availability.

Many of our vehicles provide services for individuals with limited mobility. Please contact us in advance to ensure that we can meet your needs.

Current rates and special offers are regularly published in our app. You can also visit our website or subscribe to our newsletter to stay informed.

If you have left something behind during the ride, please contact our customer service. We will do our best to assist you in retrieving your lost items.